bunos365 Privacy Policy

1. Who We Are

bunos365 operates the online casino and sports betting platform accessible at bunos365.net. In the context of data privacy, bunos365 acts as the Data Controller responsible for the personal data of all registered players and website visitors in the Philippines and other jurisdictions from which the platform is accessed. bunos365 is committed to full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines.

Any references to "bunos365", "we", "us", or "our" throughout this Privacy Policy refer to the operator of the bunos365 platform and its authorised data processors.

2. Personal Data We Collect

bunos365 collects the following categories of personal data from players during the registration, verification, and platform use processes:

bunos365 does not collect sensitive personal data — such as racial or ethnic origin, religious beliefs, or health information — except where expressly required for responsible gaming assessments and only with your explicit consent.

3. How We Collect Your Data

bunos365 collects personal data through the following means:

• Direct Collection: Data you provide when registering your bunos365 account, completing KYC verification, making deposits or withdrawals, or contacting our support team;
• Automated Collection: Technical data collected automatically when you access the bunos365 platform, including via cookies, web beacons, and server logs;
• Third-Party Sources: Identity and financial verification data received from KYC service providers and payment processors including GCash and Maya, where you have authorised such sharing;
• Publicly Available Sources: Limited publicly available information used for fraud prevention and AML compliance checks.

4. How bunos365 Uses Your Personal Data

bunos365 processes your personal data for the following purposes:

• To create, manage, and maintain your bunos365 player account;
• To verify your identity and age (21+) in compliance with Philippine gaming regulations;
• To process deposits and withdrawals via GCash, Maya, BPI, BDO, Metrobank, UnionBank, and other accepted payment methods;
• To provide access to casino games, live dealer tables, online bingo, and sports betting services on the bunos365 platform;
• To administer bonuses, promotions, loyalty rewards, and the bunos365 Fiesta VIP Club;
• To comply with anti-money laundering (AML) and counter-terrorism financing (CTF) obligations under Philippine law;
• To detect, investigate, and prevent fraud, cheating, and prohibited conduct on the platform;
• To provide customer support via live chat and email;
• To send you transactional communications — account confirmations, withdrawal notifications, and security alerts;
• To monitor player behaviour patterns for responsible gaming purposes and intervene where signs of problem gambling are detected;
• To improve the bunos365 platform, personalise your experience, and optimise game recommendations;
• To fulfil any reporting obligations to PAGCOR or other Philippine regulatory authorities.

5. Legal Basis for Processing

bunos365 processes personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing required to fulfil our obligations under the bunos365 Terms & Conditions, including account management and payment processing;
• Legal Obligation: Processing required for compliance with Philippine law, including AML, CTF, PAGCOR regulatory reporting, and KYC obligations;
• Legitimate Interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your data protection rights;
• Consent: Processing for marketing communications and optional personalisation features, where your explicit consent has been obtained.

6. Data Sharing and Disclosure

bunos365 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share personal data only in the following circumstances and only to the extent necessary:

6.1 Service Providers and Data Processors

bunos365 shares personal data with authorised third-party service providers acting as data processors on our behalf, including:

• Payment processors: GCash, Maya, BPI, BDO, Metrobank, UnionBank, and other accepted payment partners;
• KYC and identity verification service providers;
• Game content providers (e.g., Pragmatic Play, PG Soft, Jili) for the purpose of providing gaming services;
• Customer support technology platforms;
• Fraud prevention and cybersecurity service providers.

All data processors engaged by bunos365 are bound by data processing agreements requiring them to handle personal data only as instructed and in compliance with applicable privacy laws.

6.2 Regulatory and Legal Disclosure

bunos365 may disclose personal data to PAGCOR, the National Privacy Commission, law enforcement agencies, or other competent Philippine government authorities where required by law, court order, or regulatory instruction. bunos365 will notify affected players of such disclosures where legally permissible to do so.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of the bunos365 business, personal data may be transferred to the acquiring entity, subject to the same protections described in this Privacy Policy. Affected players will be notified prior to any such transfer.

7. Cookies and Tracking Technologies

The bunos365 website uses cookies and similar tracking technologies to provide a functional, personalised, and secure platform experience. The following types of cookies are used:

• Essential Cookies: Required for core platform functionality including login sessions, game loading, and payment processing. These cannot be disabled without affecting platform use;
• Analytics Cookies: Used to understand how players navigate the bunos365 platform — which games are most popular, where players drop off, and how the platform can be improved;
• Security Cookies: Used to detect and prevent fraudulent activity, including bot traffic and unauthorised login attempts;
• Preference Cookies: Used to remember your language, display, and notification preferences across sessions.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to play games or make transactions on bunos365, though some personalisation features may be limited.

8. Data Retention

bunos365 retains personal data for as long as your account remains active and for a minimum period thereafter as required by Philippine law and regulatory obligations. Specific retention periods include:

• Account and identity data: Retained for the duration of the account relationship plus a minimum of five (5) years following account closure, in line with AML record-keeping requirements;
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction;
• Game history and betting records: Retained for a minimum of two (2) years;
• Customer support communications: Retained for two (2) years from the date of closure of the relevant support case.

Where personal data is no longer required for any lawful purpose, bunos365 will securely delete or anonymise it in accordance with applicable data disposal procedures.

9. Data Security

bunos365 implements industry-standard technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. Security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the bunos365 platform;
• Encrypted storage of sensitive personal data including passwords (hashed and salted) and payment credentials;
• Access controls limiting personal data access to authorised bunos365 personnel on a need-to-know basis;
• Regular security audits and penetration testing of the bunos365 platform;
• Two-factor authentication options for player accounts;
• Automated fraud detection and suspicious activity monitoring systems.

10. Your Rights as a Data Subject

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by bunos365:

• Right to Be Informed: The right to know that your personal data is being processed and to receive the information contained in this Privacy Policy;
• Right of Access: The right to request a copy of the personal data bunos365 holds about you;
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or processing based on legitimate interests;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format;
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated.

To exercise any of the above rights, please contact the bunos365 Data Privacy Officer at [email protected]. We will respond to data subject requests within thirty (30) calendar days.

11. Children and Minors

12. Third-Party Platform Links

The bunos365 platform may contain references to third-party services — such as payment processors GCash and Maya — whose privacy practices are governed by their own privacy policies. bunos365 is not responsible for the privacy practices of third-party platforms and encourages players to review the privacy policies of any third-party service they use in connection with their bunos365 account.

13. Changes to This Privacy Policy

bunos365 reserves the right to update or amend this Privacy Policy at any time to reflect changes in law, regulatory requirements, or platform operations. Material changes to this Privacy Policy will be communicated to registered players via email and a prominent notice on the bunos365 platform at least fourteen (14) days before the changes take effect. Continued use of the bunos365 platform after the effective date of any revision constitutes acceptance of the updated Privacy Policy.

The current version of this Privacy Policy is always accessible on the bunos365 website. The "Last Updated" date at the top of this page indicates when the most recent revision was made.

14. Contact Information

For any queries, concerns, or requests relating to this Privacy Policy or the processing of your personal data by bunos365, please contact:

• Data Privacy Officer — bunos365
• Email: [email protected]
• Live Chat: 24/7 via the bunos365 website

If you are not satisfied with bunos365's response to a data privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines through the official NPC channels.